Metroguard’s philosophy is that experienced consultants, professional supervision and constant communication with clients will create peace of mind for our clients, accountability for our security guards and constant improvement in our services.
Metroguard employs a team of highly experienced and professional security consultants with decades of security and customer service experience, which provide free consultations to new customers to devise a security plan for their existing facility or their new construction project. The assigned consultant is the point of contact for our customers designing and executing necessary changes to the security plan. A direct point of contact will ensure frustration free communication, flawless execution and quick response to emergencies.
Metroguard’s security guards are highly trained and have served in the security industry for decades. Field supervisors, who have a minimum of ten years of experience in the security industry and a police background, ensure that Metroguard’s security team is properly trained and supervised. Metroguard creates an environment of accountability by guaranteeing two field supervisor visits per eight hour shift to each location at no additional charge to the customer. That ensures constant communication with the customer and consequently customer satisfaction. Our multifaceted and professional approach ensures that our clients can focus on their main business |